Delivery terms

ACTIVITY BOOKING TERMS AND CONDITIONS FOR GROUPS, min 10 pax

Confirmation and payment
A reservation is considered confirmed when the 1st deposit payment is received by Top Safaris. In case the payment is not received by the due date, we withhold the right to cancel the reservation. The amount of the deposit is 30% and it will due 28 days prior the activity day. The final payment will due after the activity day. The payment for the transaction shall be made in Euro.

Cancellations
The deposit is non-refundable. 10 - 0 days prior to the activity day – no cancellations without extra costs. Changes in numbers of passengers If the original number of participants increases, Top Safaris reserves the right to recalculate the prices. If the original number of participants decreases, the decreased number is considered as a cancellation in which case the cancellation terms are applied as follows:

Null cancellation fee 10-2 days prior to the activity day:

  • group size 10-15pax – max. 2 pax decrease
  • group size 16-24 pax – max. 4 pax decrease
  • group size 25-49 pax – max. 6 pax decrease
  • group size 50 pax and over – program depending, to be agreed separately

Previous day of the activity or closer no refund will be done. All changes and cancellations are to be received in writing during office hours - latest at 16.00h Finnish time. Later notice is considered to be received on next working day.

In case of illness
The reservation will be totally refunded in case the illness is being mentioned as a reason for cancellation. Medical certificate needs to be sent to us within two working days from the cancellation date.

Insurance and indemnities
Snowmobiles are insured as required by The Finnish Traffic Insurance Act. This insurance covers medical care for injuries to the driver and the passenger arising from accidents. Personal injuries and damages to other parties are fully covered according to The Finnish Traffic Insurance Act. Snowmobile safari participants are held liable for damages caused to snowmobiles rented to them. The self-liability amount is maximum 980 Euros per snowmobile and per accident case. The producer is not liable for any loss, injury, damage whether direct, indirect or consequential, arising from incidents or accidents during transfers, meals, accommodation, games and other activities, dog excursions, reindeer excursions or other excursions and events except to the extent that such loss, injury or damage is caused by intention or by gross negligence.

Personal travel insurance is therefore highly recommended. In order to maintain convenient medical and health care in local hospitals the E111 formula is recommended. The Buyer agrees to indemnify and hold harmless producer, its officers and employees from and against liability for any indirect loss and costs arising from any negligent act or omission or from any breach of the Contract. All transfers are under the liability of the supplying transportation company.

Other terms and conditions
The driver of a snowmobile has to be at least 18 years of age and in possession of a valid driving licence. Children under 13 years ride as passengers in a sleigh pulled by a snowmobile. Driving a snowmobile under the influence of alcohol and/or intoxicants is prohibited by Finnish law. Top Safaris and its suppliers reserve the right to change the routing and duration of all excursions if necessary according to the prevailing weather and snow conditions or if deemed advisable for the sake of safety and the comfort of the participants. Saariselkä Booking and its suppliers also reserve the right to discontinue a safari if a participant is seen as a potential danger to himself/herself or to others or is in poor health.

Applicable law and place of litigation
The Contracting Parties shall strive to solve disputes concerning the Contract together through negotiations. In the event an agreement cannot be reached through negotiations disputes shall be carried out in the Rovaniemi district court. The Contract is bound by Finnish law. Top Safaris shall not be liable for changes arising subsequent to this publication which are beyond our control.

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